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Loan Receiving Specialist

POSITION
Summary:
The Loan Receiving Specialist is responsible for managing a pipeline of loans from receipt to submission to underwriting.
This position will act on and respond to documentation and communications received within the team.
Some documents and communication will be handled within the confines of this position, while others will be assigned to the appropriate team member.
ESSENTIAL FUNCTIONS AND Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS Prepare file for initial underwriting review.
Utilize the Loan Submission Checklist to complete a thorough review of documents to determine if file meets criteria needed to submit file to Underwriting.
Enter conditions into E3 with concise and specific language for clear understanding by the Broker/TPO partner.
Act as liaison between Stonegate Mortgage and Broker/TPO customer.
Communicate with Clients, Sales and Team Leader regarding receipt of file, completion of associated tasks, and any deficiencies noted.
Contact the Broker/TPO customer to obtain needed documentation or resolution within designated time frames.
Ensure all deficiencies have been resolved on the loan file according to compliance and credit checklists.
Clear prior to underwriting conditions in E3 of any items/deficiencies noted.
Follow up on any and all tasks within the prescribed time frame to ensure that time standards are met.
Any tasks completed outside designated time standards shall be communicated to the Team Leader.
Offer the highest level of customer service to clients.
Review the GFE for accuracy, completeness, and compliance.
Enter and verify loan data in the system.
Ensure loan file includes required GFE documentation.
Complete RESPA compliance check for any Disclosure/Re-Disclosure requirements.
Review TILA, GFE, and Fees for compliance.
Run and receive a successful finding for Compliance Eagle.
Enter data in E3 and issue SMC pre-disclosures.
Review GFE resolution conditions for on hold files for the GFE.
Monitor receipt of GFE resolution conditions outstanding for complete submission.
Perform all other duties as requested or assigned.
OTHER FUNCTIONS Desire to take personal responsibility to complete tasks and solve problems.
Ability to perform tasks and complete projects with minimal supervision.
Represent Stonegate Mortgage Corporation in a professional manner by dressing professionally daily while in the office or when attending events.
Practice Stonegate Mortgage Corporation Core Values:
We are accountable for results and we deliver.
We act with integrity and show respect.
We are passionate about our business.
We are accessible.
We adapt to and create change in pursuit of our success.
EDUCATION AND/OR EXPERIENCE To perform this job successfully, an individual must have the following education and/or
Experience:
High School diploma required; some college preferred.
Three (3) years + in customer service related industry.
Minimum two (2) years mortgage industry experience.
Case opening, processing, closing, or post-closing experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent data input skills.
Above average ability in the use of Microsoft Office software, including Outlook, Word, and Excel.
Average ability to make independent decisions.
Customer service driven; responsive to client issues and concerns.
Ability to handle multiple tasks simultaneously.
Solid written and verbal communication skills.
Ability to multitask and effectively manage time.
Desire to take personal responsibility to complete tasks and solve problems.
Ability to perform tasks and complete projects with minimal supervision.
Desire to have a basic understanding of the mortgage process/industry.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to stand and sit for periods of time and to move intermittently throughout the workday.
Good speaking and listening skills.
Ability to interact with others, both in person and through phone, e-mail, and written correspondence.
Ability to perform focused work with close attention to detail.
OTHER REQUIREMENTS Employees are expected to carry out all reasonable requests by managers/supervisors, which the employee is capable of performing.
Maintain equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents.
Maintain confidentiality of employee and company information.
Employees must record all hours worked accurately and honestly in Stonegate Mortgage's timekeeping system.
This job description is designed to provide guidelines and direction for accomplishing company, departmental, and individual goals and objectives.
It covers the essential responsibilities and activities involved in the effective execution of this position.
It is not meant to be all-encompassing or all-inclusive.
All job duties and responsibilities must be performed within the guidelines of the Stonegate Mortgage Corporation Employee Handbook as well as established policies and procedures.


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